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Hrmt 314 – Training And Development Question Paper

Hrmt 314 – Training And Development

Course:Bachelor Of Commerce(Bcom) ()

Institution: Kabarak University question papers

Exam Year:2011

KABARAK UNIVERSITY
UNIVERSITY EXAMINATIONS
2011 ACADEMIC YEAR
FOR THE DEGREE OF BACHELOR OF COMMERCE
HRMT 314 – TRAINING AND DEVELOPMENT
DAY: MONDAY DATE: 16/04/2012
TIME: 3.00 – 5.00 P.M. STREAM Y3S1
INSTRUCTIONS:

Answer Question one and any other two questions

Question One
New Training Program
The Carter cleaning Centers currently have no formal orientation or training policies or
procedures, and Jennifer believes this is one why the standards to which she and her
father would like employees to adhere are generally not followed.
The Carters would prefer that certain practices and procedures be used in dealing with
customers at the front counter.

Question Two
a) Explain the problems facing training schemes for workers. (10 Marks)
b) Explain in detail the major methods of training. (10 Marks)

Question Three
a) Evaluation and assessment of training and development is a difficult. Explain why
so? (10 Marks)
b) How does goal setting affect trainee learning and motivation? (10 Marks)

Question four
a) Why is Needs assessment information critical to the development and delivery of
an effective Human resource development program? (15 Marks)
b) How could a person’s expectations about training influence what he or she learn
in a formal training program? (5 marks)

Hrmt 314 – Training And Development Question Paper

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