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Cam 311 Industrial Relations Management Question Paper

Cam 311 Industrial Relations Management

Course:Bachelor Of Commerce

Institution: Kca University question papers

Exam Year:2011

UNIVERSITY EXAMINATIONS: 2011/2012
YEAR 3 EXAMINATION FOR THE BACHELOR OF COMMERCE
CAM 311 INDUSTRIAL RELATIONS MANAGEMENT (DAY+ EVE)
DATE: APRIL 2012 TIME: 2 HOURS
INSTRUCTIONS: Answer Question One and Any other Two Questions
QUESTION ONE
a) The government machinery for resolving disputes has not been efficient over the years. Give
reasons for this inefficiency. [6Marks]
b) The causes of industrial disputes are not always confined to industrial factors. Outline the possible
non industrial causes of disputes. [6Marks]
c) Discuss the relationship between Industrial Relations Management and Human Resources
Management. [8Marks]
d) Give reasons why the trade union movement took so long to make a real presence in Kenya.
[5Marks]
e) Outline any five objectives of trade unions. [5Marks]
QUESTION TWO
a) Discuss the functions of trade unions and show the extent to which kenyan trade unions have been
able to fulfill each of them. [10Marks]
b) Trade unions adopt a variety of methods in an attempt to achieve their objetives. Briefly explain
each of the methods. [10Marks]
2
QUESTION THREE
a) Industrial disputes manifest through strikes and lock outs. Discuss the various forms that strikes
take. [I0Marks]
b) Describe the collective bargaining process. What are the advantages that make it the most prefered
method of settling disputes. [10Marks]
QUESTION FOUR
a) Give reasons why it is necessary for any organization to have a grievance redressal system.
[10Marks]
b) Outline the various causes of indiscipline. [10Marks]
QUESTION FIVE
a) Discuss the emerging trends in management and the effects they are having on the employment
relationship. [10Marks]
b) The rights of employees are enshrined in a number of Acts. Otline five such Acts and their
provisions. [10Marks]

Cam 311 Industrial Relations Management Question Paper

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