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Cam 306 Counselling In The Workplace Question Paper

Cam 306 Counselling In The Workplace 

Course:Bachelor Of Commerce

Institution: Kca University question papers

Exam Year:2011




UNIVERSITY EXAMINATIONS: 2011/2012
YEAR 3 EXAMINATION FOR THE BACHELOR OF COMMERCE
CAM 306 COUNSELLING IN THE WORKPLACE (SATURDAY)
DATE: APRIL 2012 TIME: 2 HOURS
INSTRUCTIONS: Answer Question One and Any other Two Questions
QUESTION ONE
(a) Distinguish between counselling and psychotherapy [5 Marks]
(b) Give reasons why employees may use defense mechanisms. Give appropriate example in each
case [8 Marks]
(c) Explain how career counseling can be applied in the workplace [6 Marks]
(d) Identify critical issues facing beginning therapists [5 Marks]
(e) Counselling is guided by basic core principles. Briefly explain each of them and their importance
to the counselling process [6 Marks]
QUESTION TWO
(a) Counselors are allowed to breach the confidentiality clause of the counseling relationship at will.
Discuss [10 Marks]
(b) Counselling is a basic function of HR, discuss the minimum requirement for setting up an effective
counselling policy in the workplace [10 Marks]
QUESTION THREE
(a) Counseling as a Human Resource function is based on certain fundamental principles. Explain the
2
importance of such principles to the professional counselor. [10 Marks]
(b) Discuss the importance of counseling techniques during the counseling process [10 Marks]
QUESTION FOUR
(a) Mr. Jumbo is currently experiencing a difficult time with his boss. He keeps to himself and his
productivity is declining at a high rate. Critically examine reasons which should make Mr. Jumbo
seek services of a counsellor [10 Marks]
(b) Discus some of the unethical behaviors that counselors are advised to avoid while offering their
services to employees. [10 Marks]
QUESTION FIVE
(a) Clearly examine in details the stages of growth of the client -centered theory [12 Marks]
(b) A counseling theory forms the basis for the process of counselling. Explain the importance of
counseling theories to a counsellor [8 Marks]






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