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Counseling In The Work Place Question Paper

Counseling In The Work Place

Course:Bachelor Of Science In Entrepreneurship Studies

Institution: Moi University question papers

Exam Year:2009

UNIVERSITY EXAMINATIONS: 2009/2010
THIRD YEAR EXAMINATION
COUNSELING IN THE WORK PLACE
DATE: DECEMBER 2009 TIME: 2
HOURS
INSTRUCTIONS: Answer ONE and Any other TWO Questions
QUESTION ONE
a) Define the term counseling. (2 Marks)
b) Discuss any FIVE goals of counseling. (10 Marks)
c) Using examples, illustrate the importance of Counselling in the work place.
(10 Marks)
d) Explain why clients’ non-verbal communication is important in a Counselling session. (4 Marks)
e) Give FOUR challenges that confront counselors. (4 Marks)
QUESTION TWO
a) State FIVE qualities of a good counselor. (5 Marks)
b) Briefly explain the following terms as they are used in Counselling.
i) Empathy
ii) Unconditional Positive Regard
iii) Immediacy
iv) Self Esteem
v) Confidentiality (15 Marks)
QUESTION THREE
a) What is the importance of active listening in counseling? (5 Marks)
b) Apart from active listening explain any other five techniques and skills used in counseling.
(5 Marks)
QUESTION FOUR
a) Define the term Crisis Counselling. (2 Marks)
b) What are the goals of Crisis Counselling? (10 Marks)
c) By giving examples of disasters common in your workplace, discuss elements that may be manifested people in such crisis. (10 Marks)
QUESTION FIVE
a) What is a theory? (2 Marks)
b) Explain the characteristics of a good theory. (8 Marks)
c) Discuss the main elements of client/person centered theory. (10 Marks)

Counseling In The Work Place Question Paper

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