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Human Resource Management Question Paper

Human Resource Management

Course:Diploma In Business Management

Institution: Kca University question papers

Exam Year:2009

UNIVERSITY EXAMINATIONS: 2009/2010
STAGE IV EXAMINATION FOR DIPLOMA IN BUSINESS MANAGEMENT
DAM 102: HUMAN RESOURCE MANAGEMENT
DATE: DECEMBER 2009 TIME: 1½Hours
INSTRUCTIONS: Answer Any THREE Questions
QUESTION ONE (20 MARKS)
a. Define the term Human Resource Management and describe briefly at least five of its
functional areas. (10 Marks)
b. Give four differences between performance Management and performance appraisal and
describe at least four methods that can be used to appraise employees. (10 Marks)
QUESTION TWO (20 MARKS)
a. Identify and explain six advantages of external recruitment. (12 Marks)
b. What is selection? Explain the selection procedure that may be used to get the most suitable
person for a job. (8 Marks)
QUESTION THREE (20 MARKS)
a. Describe Abraham Maslows Hierachy of needs theory of motivation. (10 Marks)
b. Define Human Resource planning. Highlight the aims of HR planning in an organization.
(10 Marks)
QUESTION FOUR (20 MARKS)
a. Distinguish between training and development. (5 Marks)
b. Discuss the benefits that will accrue to an organization that implements a good training and
development programme (15 Marks)
QUESTION FIVE (20 MARKS)
a. Explain the reasons for having a healthy and safety program at the place of work (10 Marks)
b. Write short notes on the following terms as used in HRM (10 Marks)
1. Job description
2. Job specification
3. Termination
4. Redundancy
5. Dismissal

Human Resource Management Question Paper

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