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Dms 100: Introduction To Information Systems Question Paper

Dms 100: Introduction To Information Systems

Course:Bachelor Of Commerce

Institution: Kca University question papers

Exam Year:2009

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UNIVERSITY EXAMINATIONS: 2008/2009
STAGE 2 EXAMINATION FOR DIPLOMA IN BUSINESS MANAGEMENT
DMS 100: INTRODUCTION TO INFORMATION SYSTEMS
DATE: APRIL 2009 TIME: 1½HOURS
INSTRUCTIONS: Answer any THREE questions
QUESTION ONE
a) Outline the way in which information systems can support the sales and Marketing function of a
business, giving illustrations of systems at various organisational levels. ( 6 Marks)
b) Describe how the use of Point-of-Sale systems and appropriate databases can provide Marketing
information to a retail company. ( 6 Marks)
c) c) Describe FOUR advantages of using the internet as an advertising medium? (8 Marks)
QUESTION TWO
a) Briefly explain the nature and purpose of the following major types of systems, and give a general
example of EACH:-
i. Executive Information Systems (EIS).
ii. Management Information Systems (MIS).
iii. Expert Systems (ES). (12 Marks)
b) Why is integration between these systems important? ( 8 Marks)
QUESTION THREE
a) Define and describe the importance of Transaction Processing Systems (TPS) in the accounting
and finance department of a business. (10 Marks)
b) Identify and distinguish the use of online and batch processing within such a department. (4 Marks)
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c) Display, using a suitable diagram, the stages in a process which turns data into information for
decision-making. ( 6 Marks)
QUESTION FOUR
a) What is a GDSS? Outline a set of typical software components of a GDSS and describe how the
use of GDSS can improve decision-making. (8 Marks)
b) Define the terms ‘system’ and ‘subsystem’ and, using an example from a specific functional area of
a business, describe how a system may comprise of a number of subsystems. (8 Marks)
c) Using the same or a different example area, illustrate the concepts of system ‘feedback’ and
‘control’. (4 Marks)
QUESTION FIVE
a) Describe the ways in which modern information systems may be vulnerable to security breaches
and why breaches may on occasions be difficult to detect? (10 Marks)
b) Give THREE examples of accidental breaches of security in an information system. (6 Marks)
c) Give a short description of TWO counter-measures that an Information Systems Manager should
put in place to counter these types of security threat? (4 Marks)

Dms 100: Introduction To Information Systems Question Paper

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