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Cam 311: Industrial Relations Management Question Paper

Cam 311: Industrial Relations Management

Course:Bachelor Of Commerce

Institution: Kca University question papers

Exam Year:2009

1
UNIVERSITY EXAMINATIONS: 2008/2009
THIRD YEAR STAGE 1 EXAMINATION FOR THE DEGREE OF
BACHELOR OF COMMERCE
CAM 311: INDUSTRIAL RELATIONS MANAGEMENT (SATURDAY)
DATE: APRIL 2009 TIME: 2 HOURS
INSTRUCTIONS: Answer question ONE and any other TWO questions
QUESTION ONE
(a) Explain the meaning and scope of Industrial Relations (10 Marks)
(b) Highlight the functions of trade unions in Kenya (14 Marks)
(c) Explain the reasons why workers join trade unions. (6 Marks)
QUESTION TWO
KNUT (Kenya Union of Teachers) is a trade union that represents the interests of teachers in Kenya.
On 19th January 2009 they called a strike to demand salary increase. In the light of this statement;
a) Define the term strike and state two broad types of strikes (6 Marks)
b) Discuss the procedure of calling a lawful strike as per the Trade Disputes Act (14 Marks)
QUESTION THREE
a) Compare and contrast Human Resource management and Industrial management. (14 Marks)
b) Describe briefly the participants to industrial relations. (6 Marks)
QUESTION FOUR
(a) Describe the steps involved in collective bargaining process. (10 Marks)
(b) Discuss five main negotiating skills (10 Marks)
2
QUESTION FIVE
(a) Write short notes on the following;
(i) Federation of Kenya Employers
(ii) Central Organisation of Trade Unions (8 Marks)
(b) Discuss FOUR methods used in resolving industrial disputes. (12 Marks)

Cam 311: Industrial Relations Management Question Paper

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