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Industrial Relations Management Question Paper

Industrial Relations Management 

Course:Bachelor Of Commerce

Institution: Kca University question papers

Exam Year:2010



UNIVERSITY EXAMINATIONS: 2009/2010
THIRD YEAR EXAMINATION FOR THE DEGREE OF BACHELOR OF
COMMERCE
CAM 311-H INDUSTRIAL RELATIONS MANAGEMENT(d+e)
DATE: AUGUST 2010 TIME: 2 HOURS
INSTRUCTIONS: Answer question ONE and any other TWO questions
QUESTION ONE
a) Briefly discuss the unitary and pluralitic perspectives in industrial relatons. ( 6 Marks)
b) Describe the five notable features of industrial management ( 10 Marks)
c) When dealing with employees , which are the most notable grieviances that you will most
likely encounter? ( 6 Marks)
d) Briefly discuss the contemporary issues that affect industrial relations. ( 8 Marks)
QUESTION TWO
a) Whenever industrial disputes arise, workers generally resort to one or more weapons. Describe the
weapons that may be used during indutrial disputes . ( 10 Marks)
b) Discuss the measures that should be taken in order taken to achieve good industrial relations.
( 10 Marks)
2
QUESTION THREE
a) The preventive machinery set up with a view to creating harmonious relations between labour and
management so that disputes do not arise comprise of certain measures. Using your knowledge of
industrial relations , discuss these measures. (15 Marks)
b) Discuss three independent fundamental factors that affect the resolution of disputes. ( 5 Marks)
QUESTION FOUR
a) In your view , what is the subject matter and importance of collective bargaining. ( 10 Marks)
b) Discuss the hinderances one may encounter in the collective bargaining process. ( 10 Marks)
QUESTION FIVE
a) The Employment Act , 2007, entitles a female employee to three months maternity leave
with full pay , without forfeiture of her anual leave. As an employer , does this clause merit
the retention of an employee and do you think it may affect the business? Why and why
not? (10 Marks)
b) Outline what sexual harasment in the workplace would constitute (8 Marks)






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