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Misc 322:Management Information Systems Question Paper

Misc 322:Management Information Systems

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2012

KENYA METHODIST UNIVERSITY

END OF 1''st ''TRIMESTER 2012 EXAMINATIONS
SCHOOL : BUSINESS AND ECONOMICS
DEPARTMENT : BUSINESS ADMINISTRATION
UNIT CODE : MISC 322
UNIT TITLE : MANAGEMENT INFORMATION SYSTEMS

TIME: 2 HOURS

Instructions: Answer Question ONE and any other TWO Questions.

Question One

Using relevant business examples to support your answer, explain how a business can use information technology to increase switching costs and lock in its customers and suppliers.

(4 Marks)

Distinguish between deterministic and probabilistic systems; use an example in each case.

(4 Marks)

Highlight FOUR reasons that may make an organization abandon an information system project.

(8 Marks)

Briefly explain the FOUR step/phase in decision making process.

(8 Marks)

Differentiate between the following:

(6 Marks)

Database and Database Management Systems.

Expert Systems and Decision support Systems.

Question Two

In system development lifecycle, the system analyst is interested in finding out the organizational objectives and exploring the nature and scope of problem under study during feasibility stage. Explain THREE objectives of feasibility study.

(6 Marks)

On coming back from a fact finding mission about a company in need of automating its sales department, your supervisor hand over a report to you for analysis. Since you are an Intern in the firm, you are only required to comment your ideas for consideration before they can be approved for implementation.

Explain what is meant by system analysis.

(2 Marks)

State some of the personnel who work in information systems and their tasks in analysis phase.

(6 Marks)

Explain THREE objectives of system analysis.

(3 Marks)

Define the term end user computing/development as used in information system development.

(3 Marks)

Question Three

Discuss potential security problems posed by increasing use of internet, intranet and extranet in business and explain what might be done to solve such problems.

(14 Marks)

Explain any THREE major benefits of E-commerce to business today.

(6 Marks)

Question Four

What are the benefits and limitations of relational database model for business application.

(12 Marks)

Explain how the use of Information Technology can bring about improvement of productivity within a business organization.

(8 Marks)

Question Five

Explain the differences between strategic and operational levels of management information characteristics and highlight the types of information systems that may be used in each level of management.

(14 Marks)

Describe any FOUR components of an information system.

(8 Marks)

Misc 322:Management Information Systems Question Paper

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