Notes
Exams
Schemes of Work
Q&A
Video Lessons
Question Papers
Colleges
Universities
Courses
Resources
Login
|
Register
|
Jobs
Get premium membership
and access revision papers, questions with answers as well as video lessons.
Got a question or eager to learn? Discover limitless learning on WhatsApp now -
Start Now!
Bmgt 221 Question Paper
Bmgt 221
Course:
Bachelor Of Commerce
Institution:
Kabarak University question papers
Exam Year:
2010
KABARAK UNIVERSITY
UNIVERSITY EXAMINATIONS
2009/2010 ACADEMIC YEAR
FOR THE DEGREE OF BACHELOR OF BUSINESS
MANAGEMENT AND INFORMATION TECHNOLOGY
COURSE CODE: BMGT 221
COURSE TITLE: BUSINESS COMMUNICATION
INSTRUCTIONS:
1. Answer question ONE and ANY OTHER TWO questions
Read the following case and answer question one (a)
Mark is afresh BCOM graduate from Kenyan University. He has secured himself a Chief
Executive position in a media size organization. He believes that participative management is the
best way to enhance upward communication in an organization. He therefore has put in palace an
open door policy in a bid to rely on the bureaucratic chain of command all the time. Infact, he
finds it easy to communicate directly to the persons concerned than through the supervisor. The
system seems appealing to the subordinate staff, since they can see the Chief Executive at any
time without any appointment. It is however frowned upon by other members of the
management and supervisory staff. Who have reservations about the system of communication?
QUESTION 1
a) What danger might the CEO be exposing himself to despite the fact that he wants to be so
close to his employees? (10 marks)
b) Feedback is gaining importance in almost all walks of life. Describe the major tool of
giving feedback in an organizational situation. (3marks)
c) Discuss the characteristics of this tool. (10 marks)
d) The general manager of your company (Illustrative Co. Ltd) has asked you to provide a
report discussing the marketing strategies for the launch of a new product – “exclusive
Yoghurt”.
Draft the report using the memo format. (7 marks)
QUESTION 2
a) You have recently hired a secretary and are in the process of training him to work
according to your requirements. Instruct him on how to take down minutes. Inform him
of the three types of minutes. ( 8 marks)
b) Supposing you are the head of a marketing division and you are to conduct a meeting in
two weeks time. Call your secretary and issue instruction concerning the specifications of
the agenda. (4marks)
c) Discuss the roles of a chairperson in a meeting. (6 marks)
d) Define a meeting. (2 marks)
Question 3
a) Discuss with illustrations any five factors that have contributed to the growing
importance of business communication. (10 marks)
b) Describe the encoding element of communication and point out the factors to be
considered when encoding. (5marks)
c) Explain how physical barriers occur in an organization and how they
can be reduced to enhance effective communication. (5 marks)
QUESTION 4
a) How would you as a manager enhance lateral communication in an organization?
(3 marks)
b) Discuss the advantages of lateral communication in an organization. (10 marks)
c) Informal communication merits some importance in an organization, but formal
communication is still the preferred mode. Explain with example why you would support
these sentiments. (7 marks)
Subscribe to View Content
Subscribe to View Content
More Question Papers
Bota 313: Plant Physiology
Comp 220: Operating Systems
Educ 331: Methods Of Teaching History
Envs 221:Marine Coastal Environments March 2010
Kisw 320: Ushairi Na Drama
331-Special Methods In Teaching History
Accounting And Finance For Actuarial Science
Accounting Information System/E-Finance
Acct 110 Y1s1
Acct 110: Foundation Of Accounting 1
Acct 110: Foundation Of Accounting I
Acct 110: Foundations Of Accounting 1
Acct 110: Foundations Of Accounting 1
Acct 110: Foundations Of Accounting I
Acct 110: Foundations Of Accounting I
Acct 110: Foundations Of Accounting I
Acct 110: Foundations Of Accounting I
Acct 110: Foundations Of Accounting I
Acct 110: Foundations Of Accounting I
Acct 110: Foundations Of Accounting I Year 2010
Acct 110: Fundamentals Of Accounting 1
Acct 110: Introduction To Financial Accounting I
Acct 120 Y1s2
Acct 120: Foundations Of Accounting Ii
Acct 211
Acct 211: Intermediate Accounting I
Acct 211: Intermediate Accounting I Year 2010
Acct 221
Acct 221 Y2s2
Acct 221: Intermediate Accounting Ii
Acct 221: Intermediate Accounting Ii 2009/2010 Academic Year
Acct 310: Introduction To Auditing
Acct 313:Taxation 1 April 2011
Acct 313:Taxation 1 August 2010
Acct 313:Taxation 1 December 2008
Acct 313:Taxation 1 December 2009
Acct 313:Taxation 1 December 2010
Acct 313:Taxation 1 March 2009
Acct 313:Taxation 1 March 2011
Acct 314: Cost Accounting
Acct 314: Cost Accounting 2008/2009 Academic Year
Acct 314: Cost Accounting 2010/2011
Acct 322:Taxation Ii December 2010
Acct 322:Taxation Ii March 2010
Acct 322:Taxation Ii March 2011
Acct 323:Managerial Accounting December 2008
Acct 323:Managerial Accounting December 2008
Acct 323:Managerial Accounting December 2008
Acct 324:Taxation Ii December 2008
Acct 324:Taxation Ii March 2009
Enhance your teaching with our comprehensive Schemes of Work and Notes!
Popular Exams
Grade 1 Opener
Grade 2 Opener Exams
Grade 3 Opener Exams
Grade 4 Opener Exams
Grade 5 Opener Exams
Grade 6 Opener Exams
Grade 7 Opener Exams
Grade 8 Opener Exams
Form 1 Opener
Form 2 Opener
PP1 Opener
PP2 Opener
Form 3 Opener
Form 4 Opener
PP1 End Term 1
PP2 End Term 1
Grade 1 End of Term 1
Grade 2 End of Term 1
Grade 3 End of Term 1
Grade 4 End of Term 1
Grade 5 End of Term 1
Grade 6 End of Term 1
Grade 7 End of Term 1
Grade 8 End of Term 1
Form 1 End of Term 1
Form 2 End Term of Term 1
Form 3 End of Term 1
Form 1 End of Term 2
Form 1 End of Term 3
Form 4 End of Term 1
Form 1 Mid Term Exams
Form 2 End Term of Term 2
Form 2 End Term of Term 3
Form 2 Mid Term Exams
Form 3 End of Term 2
Form 3 End of Term 3
Form 3 Mid Term Exams
Form 4 End of Term 2
Form 4 Mid Term Exams
Form 4 Term 2 Mock Exams
PP1 End Term 3
Grade 1 End of Term 2
Grade 1 End of Term 3
Grade 2 End of Term 2
Grade 2 End of Term 3
Grade 3 End of Term 2
Grade 3 End of Term 3
Grade 4 End of Term 2
Grade 4 End of Term 3
Grade 5 End of Term 2
Grade 5 End of Term 3
Return to Question Papers
 
Quick Links
Buy Primary and High School Exams
PP1 Schemes of Work
PP2 Schemes of Work
Grade 1 Schemes of Work
Grade 2 Schemes of Work
Grade 3 Schemes of Work
Grade 4 Schemes of Work
Grade 5 Schemes of Work
Class 6 Schemes of Work
Grade 7 Schemes of Work
Grade 8 Schemes of Work
Form 1 Schemes of Work
Form 2 Schemes of Work
Form 3 Schemes of Work
Form 4 Schemes of Work
Browse all past papers
Search for courses
Search for a college
Search for a university
Search for a school
Schemes of Work
New CBC Report Cards
Class Notes
Lecture Notes
Study Guides