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Bcom 302: Organization Behavior Question Paper

Bcom 302: Organization Behavior

Course:Bachelor Of Commerce

Institution: Chuka University question papers

Exam Year:2013

CHUKA

UNIVERSITY

UNIVERSITY EXAMINATIONS
THIRD YEAR EXAMINATION FOR THE AWARD OF
DEGREE OF BACHELOR OF COMMERCE

BCOM 302: ORGANIZATION BEHAVIOR

STREAMS: BCOM Y3S2 TIME: 2 HOURS

DAY/DATE: TUESDAY 6/8/2013 11.30AM – 1.30 PM

INSTRUCTIONS:

1. Write your registration number in the space provided in the answer booklet.
2. Answer question ONE and any other two. Question one carries 30 marks and the rest 20 marks each.
3. Do not write on the question paper.

1. (a) Explain the meaning of organization behavior. [2 Marks]

(b) Explain the contributions made by major behavioral science disciplines to Organization Behaviors. [5 Marks]

(c) Explain the factors influencing a person’s perception. [13 Marks]

(d) Discuss Mintzberg’s managerial roles. [10 Marks]

2. A micro finance institution in your county that deals with youth groups’ economic empowerment has invited you to make a presentation on the stages of group development.

(a) Explain the contents of your presentation. [10 Marks]

(b) In your presentation, explain the determinants of cohesive work groups.
[10 Marks]

3. During the past year, Kazi Mingi Co. Ltd lost twenty percent of man hours due to stress – related factors,

(a) Explain these stress – related factors at Kazi Mingi Co Ltd. [10 Marks]

(b) As newly employed Manager of Kazi Mingi Co Ltd, explain the organizational
approaches you could apply to address the situation. [10Marks]

4. Dunia Yetu Ltd, an organization you are working for as a line manager intends to make major changes in its policies and operations.

(a) Explain the possible forces for the intended changes. [10 Marks]

(b) Discuss the strategies Dunia Yetu Ltd could apply to overcome possible
resistance to the intended changes. [10 Marks]

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Bcom 302: Organization Behavior Question Paper

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