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Hrmg 433/431: Cross Cultural And Diversity Management Question Paper

Hrmg 433/431: Cross Cultural And Diversity Management

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2012

KENYA METHODIST UNIVERSITY
END OF 2ND TRIMESTER 2012(DAY) EXAMINATIONS
SCHOOL : BUSINESS AND ECONOMICS
DEPARTMENT : BUSINESS ADMINISTRATION
UNIT CODE : HRMG 433
UNIT TITLE : CROSS CULTURAL AND DIVERSITY MANAGEMENT

TIME: 2 HOURS
INSTRUCTIONS
Answer question one and any other two questions.
Question One
Discuss the practical steps that a manager can take to manage workplace diversity.
(10 Marks)

Discuss the challenges of managing workforces in an international environment.
(10 marks)
Describe the following terms as used in diversity management;
Work life balance.
(3 Marks)
Equal opportunity.
(2 Marks)
Flexible working hours.
(3 Marks)
Age differences.
(2 Marks)
Question Two
Discuss the various types of organizational culture.
(10 Marks)

Culture is very difficult to change. Discuss some guidelines to be followed for culture change.
(10 Marks)

Question Three
Differentiate between formal and informal groups.
(10 marks)

What are the main techniques for group decision making.
(10 marks)
Question Four
Describe at least three modes of entry into international business.
(10 marks)

How does international business differ from domestic business?
(10 Marks)
Question Five
Describe at least five major challenges of international recruitment and selection.
(10 Marks)

What characteristics would an international HR manager look for while trying to identify an expatriate?
(10 Marks)

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