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Human Resources Management Question Paper
Human Resources Management
Course:Bachelor Of Commerce
Institution: Kabarak University question papers
Exam Year:2010
INSTRUCTIONS:
1. Answer questions ONE and any other TWO questions.
2. Question one is compulsory
QUESTION ONE (COMPULSORY) 30 MARKS.
a) A great number of organizations today are investing enormous resources in
Training and Development of employees. Explain the reasons for this trend. (8
marks).
b) Distinguish between Induction, Training and Development. (4 marks).
c) Effective Human Resource Planning requires proper Job Analysis. Clearly explain
what is meant by Job Analysis and the importance of Job Analysis to the process
of Human Resource Planning. (5 marks).
d) Your organization has just settled a legal dispute with someone who was turned
down during a recruitment exercise. The problem was with the accuracy of the
Job description and Job Specification. Write an entry for your personnel manual
for what they should both contain. (6marks).
e) “The recruitment and selection of an organization’s workforce plays a potentially
important role in shaping its effectiveness and performance,” (French and
Rumbles, in Rayner and Adams –Smith, Managing and Leading People,
CIPD 2005). Differentiate between recruitment and selection and comment on the
direct sources of recruitment. (7marks).
QUESTION TWO.
a) According to Woodruffe (2006), non-financial indicators are important motivators
of employee performance. Discuss the non-financial elements an organization can
use in its compensation program. (8marks).
b) Patrick had been a valuable employee in the organization and the company was
proud of him until the death of his wife, which happened under unclear
circumstances. After the incident, Patrick has never been the same again. Initial
observation revealed that he was suffering from stress and required counseling.
i. Explain the reasons organizations should be involved in employee counseling. ( 4
marks)
ii. Discuss the Safety and Health programmes that organizations use to manage the
welfare of the employees. (8marks).
QUESTION THREE.
a) Human Resource Management is basically concerned with the Human Relations
in the industry and the chief objective of every personnel department is to
maintain sound Industrial Relations between labour and Management. Sound
Industrial Relations means absence of Industrial Disputes. Clearly examine the
significance of Industrial Relations. (8marks).
b) “Human Resource Management is a staff function but a line responsibility”.
Comment on this statement. (6 marks).
c) “Information communication technology is greatly shaping Human Resource
Management”. With the use of relevant examples, examine Information
Technology as an emerging issue in Human Resource Management. (6 marks).
QUESTION FOUR.
a) State the systematic methods for identifying training needs. (5 marks).
b) Discuss the importance of performance appraisal in an organization. (5 marks).
c) Define Labour turnover rate and explain five approaches that can be used to
reduce it. (5marks).
d) Describe FIVE methods of analyzing a job. (5marks).
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