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Hrmt 312: Industrial Relations Question Paper

Hrmt 312: Industrial Relations

Course:Bachelor Of Commerce

Institution: Kabarak University question papers

Exam Year:2008

COURSE CODE: HRMT 312
COURSE TITLE: INDUSTRIAL RELATIONS
STREAM: Y3S1
INSTRUCTIONS:
Answer question ONE and any other TWO questions
QUESTION ONE (COMPULSORY) 30MARKS.
It is sometimes claimed that “good” employment relations is an elusive concept because
each party with interests in the field wants different things from it.
(a) Describe the parties with interests in “good” employment relations.
[4 marks].
(b) Explain what employers typically regard as “good” employment relations.
[5 marks]
(c) Explain what employees typically regard as “good” employment relations.
(5 marks)
(d) Discuss THREE types of union security that are within the labour movement.
(6 marks).
e) “Collective bargaining is a complex process, with a variety of outcomes and
bargaining levels´.
(i) Define “collective bargaining” and explain the conditions necessary for
effective collective bargaining to take place. (5 marks).
(ii) Briefly examine the distributive and integrative bargaining sub-processes.
(5marks).
QUESTION TWO.
a) Joint Federation of Kenya Employers (F.K.E) and the Central Organization of
Trade Unions (C.O.T.U) Dispute Commission set up specific policies to guide the
work relations in organizations. Discuss the policy areas put forth by the
commission. (8marks).Page 3 of 3
b) Examine in details the radical and unitary perspectives in Industrial Relations
citing the major differences. (6marks).
c) What does the term “union jurisdiction” mean? Using practical examples, explain
the types of union that are within the labour movement. ( 6 marks)
QUESTION THREE.
a) Explain the process of handling disputes through the Industrial Court. (5 marks).
b) Distinguish between ineffective and effective strategies of resolving conflicts.
(5 marks).
c) Differentiate between Investigation of Disputes and Board of Inquiry. (5 marks).
d) Examine the role of management as party to Industrial Relations. (5 marks).
QUESTION FOUR.
a) Conflict process entails four stages. Highlight each of the stages (clearly
examining what happens at each stage. (8 marks).
b) “Some managers believe that the presence of trade unions lead to positive
improvement in Industrial Relations. Others strive top prevent trade unions from
gaining a foothold among employees”. Give reasonable account to your view on
this issue. (7 marks).
c) Explain some of the factors that determine work stoppage. (5 marks).

Hrmt 312: Industrial Relations Question Paper

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