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Agec 332: Human Resource Management &Amp; Industrial Relations Question Paper

Agec 332: Human Resource Management &Amp; Industrial Relations

Course:Bachelor Of Agribusiness Management

Institution: Chuka University question papers

Exam Year:2013

CHUKA

UNIVERSITY

UNIVERSITY EXAMINATIONS
THIRD YEAR EXAMINATIONS FOR THE AWARD OF
BACHELOR OF AGRIBUSINESS MANAGEMENT
AGEC 332: HUMAN RESOURCE MANAGEMENT & INDUSTRIAL RELATIONS
STREAMS: Y3S2 TIME: 2 HOURS
DAY/DATE: FRIDAY 26/4/2013 8.30 AM – 10.30 AM
INSTRUCTIONS:

QUESTION ONE

1. (a) What is human resource management and how is it different from personnel
management. [5 Marks]

(b) Describe the roles and functions of human resource department of a modern organization. [11 Marks]

(c) Discuss the advantages and disadvantages of both internal and external sources of recruitment. [9 Marks]

(d) As a manager at Marimba Dairy farm in charge of 150 employees, you have been asked to evaluate whether the last training which was conducted to 20 selected employees in the organization was a success. How would you know whether it was successful or not? [5 Marks

QUESTION TWO

2. (a) What is industrial relations? Discuss some benefits of good industrial relations in
an organization and the society at large. [10 Marks]

(b) Discuss factors that influence compensation in Kenya organizations.
[10 Marks]

QUESTION THREE

3. (a) A well designed and properly structured grievance redressal procedure provides a
channel or avenue by which any aggrieved employee may present his grievance. Explain the right procedure for handling grievance in a modern organization. [10 Marks]

(b) To many people, trade unions are synonymous with disputes, confrontations and
trouble making. Discuss the primary objectives of trade unions especially in Kenya. [10 Marks]

QUESTION FOUR

4. (a) Undesirable behavior and violations of rules and regulations must be corrected to
achieve desired organization goals. Which is the right procedure to be followed in disciplinary action. [10 Marks]

(b) What are some of the qualities that a human resource manager should have to ensure effectiveness in dealing with employees. [5 Marks]

(c) What is collective bargaining and why is the process of collective bargaining
important in an industrial society. [5 Marks]

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Agec 332: Human Resource Management &Amp; Industrial Relations Question Paper

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