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Organization Behaviour And Leadership(Dbmg 032) (Buss 035) (Dhrm 023) Question Paper

Organization Behaviour And Leadership(Dbmg 032) (Buss 035) (Dhrm 023)

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2012

TIME: 2 HOURS

INSTRUCTIONS
Answer question one and any other two.
Question One
Define organizational behaviour and discuss the importance of understanding it.
(7 Marks)

Explain classical and operant conditioning theories as understood in organizational behaviour.
(8 Marks)

Using relevant examples, discuss the influence of culture on the behaviour of employees in the organization.
(5 Marks)

Group solidarity is an important indicator of how much influence the group as a whole have on individual members. Explain five stages of group development.
(10 marks)

Question Two
Discuss five main sources of Power upon which the influence of a leader is based.
(10 Marks)

Define a leader and explain five qualities of a good leader.
(10 Marks)

Question Three
Both the organization and individual employee have a responsibility in managing job related stress and how they can be managed.
(10 Marks)
Explain the following leadership styles:
Autocratic.
(3 Marks)
Democratic.
(3 marks)
Laisses fair.
(4 Marks)

Question Four
For success of any organization communication is very important. Discuss the communication process.
(10 Marks)

Explain four barriers to effective communication.
(10 Marks)

Question Five
Explain organizational conflict.
(2 marks)

Explain five causes of conflict in the organization.
(10 Marks)

Leaders are made, not born. Discuss this statement.
(8 Marks)

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