Get premium membership and access revision papers, questions with answers as well as video lessons.

Got a question or eager to learn? Discover limitless learning on WhatsApp now - Start Now!

Industrial Relations Question Paper

Industrial Relations

Course:Bachelor Of Business Administration

Institution: Kenyatta University question papers

Exam Year:2010

KENYATTA UNIVERSITY

UNIVERSITY EXAMINATIONS 2010/2011

FIRST SEMESTER EXAMINATION FOR THE DEGREE OF
BACHELOR OF BUSINESS ADMINISTRATION

BBA 406: INDUSTRIAL RELATIONS

DATE:
Tuesday 30th November 2010
TIME: 8.00a.m -10.00a.m

INSTRUCTIONS : Answer FOUR questions
Question ONE is compulsory

Q1.
You have been informed that the Trade Union leaders are organizing to meet you

as the manager over a pending salary dispute, which in your opinion is for above

what the management can offer to the workers. Explain how you would solve this

problem so that both parties are satisfied.

[25marks]

Q2.
“Differences in opinion and conflict of interest and expectations of employer and

employees are the major causes of industrial unrest in any organization”.

Comment on the above statement.

[15marks]

Q3.
Explain the term grievance and discuss the procedure for solving grievances in an

organization.

[15marks]

Q4.
Explain the advantages and disadvantages for preparing agenda for negotiation.

[15marks]

Q5.
Explain the major causes of indiscipline in an organization and suggest factors

that may be put in place in an organization to reduce indiscipline. [15marks]

Q6.
Explain the role of Industrial Court in dispute resolution.
[15marks]
Page 1 of 1

Industrial Relations Question Paper

More Question Papers

Popular Exams