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Principles Of Management Question Paper

Principles Of Management

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2011

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2010/2011
INSTITUTE OF OPEN LEARNING
EXAMINATION FOR THE DEGREE OF BACHELOR OF COMMERCE
BBA 102: PRINCIPLES OF MANAGEMENT

DATE: Wednesday 2nd February, 2011 TIME: 8.00 a.m. – 10.00 a.m.
________________________________________________________________________________
INSTRUCTIONS
Answer question ONE. Attempt any other TWO.

1.
(a)
Discuss the three (3) basic roles of a manager.

[6 marks]
(b)
Briefly discuss how Henry Fayol general principles of management are applied today in a
organization which you are familiar with.

[14 marks]
(c)
Management is the process of attaining organizational goals through the efforts of other
people. What functions must a manager perform in order to achieve these goals and
objectives of the organization?

[10 marks]

2.
You have been offered a job as a Human Resource Manager with Bidco Industries. The
marketing manager has notified you that they are having a serious staff shortage in his
department. As a human resource manager discuss the various steps you would undertake in your
staffing process to recruitment employees for the marketing department.
[20 marks]

3.
Discuss the basic steps in the control process and identify and explain the key considerations in
each step in the control process.

[20 marks]

4.
Discuss the various types of power that can be used by leaders in influencing employees to work
towards organizational goals.

[20 marks]

5.
(a)
What are the major constraints and roadblocks to effective planning?
[10 marks]

(b)
How can these constraints and roadblocks be overcome?

[10 marks]
……………
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