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Management Of Information Systems Question Paper
Management Of Information Systems
Course:Bachelor Of Commerce
Institution: Kenyatta University question papers
Exam Year:2009
KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2008/2009
INSTITUTE OF OPEN LEARNING (IOL)
EXAMINATION FOR THE DEGREE OF BACHELOR OF COMMERCE
BMS 400:
MANAGEMENT INFORMATION SYSTEMS
DATE: Thursday, 13th August, 2009
TIME: 11.00 a.m. – 1.00 p.m.
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INSTRUCTIONS:
1. Answer
question
ONE and any other TWO questions.
2.
The length of the answers should be guided by the marks allocated to each
question.
QUESTION ONE (30 MARKS)
a)
Previously, many managers have tended to solve problems as isolated situations that are independent from other operations of the organization, something that has led to deterioration in the quality of the decisions made. Identify any such scenario in an organizational context and explain how the systems approach will be expected to provide remedy to such a problem and the role the organization’s M.I.S will be expected to play in this kind of managerial approach. (10 marks)
b)
In categorizing information systems, it is important to appreciate the different types of managers that these systems are expected to support. Discuss the characteristics of the decisions made at the strategic level of management and the respective information requirements. (8 marks)
c)
Use the so-called porter’s value chain to explain how a management information system will give the organization an edge over its competitors. (7 marks)
QUESTION TWO (20 MARKS)
a)
Distinguish between the following related system concepts:
1.
Connectivity and digital convergence
2.
Algorithmic and heuristic problems
3.
Interactivity and digital divide
(6 marks)
b)
Identify 3 application areas of expert systems in organizations and further discuss the opportunities for managers of these systems. (6 marks)
c)
Discuss the various ways by which the M.I.S can aid the organizing function of management. (8 marks)
QUESTION THREE (20 MARKS)
a)
Discuss the main features and outputs of five of the software modules of a financial accounting system using commercially available illustrations. (10 marks)
b)
Identify the new Internet applications and explain how they can be incorporated in the management information system to make it even more effective. (10 marks)
QUESTION FOUR (20 MARKS)
The university is in the process of installing and integrated institution-wide information
system known as Uniplus, designed to consolidate under one roof all the university data and information processing requirements in an integrated way.
a)
Explain the system analysis activities carried out in the development of this system.(7 marks)
b)
Discuss what you think are the detailed design activities of the system development process. (7 marks)
c)
Discuss the legal and ethical challenges of the system. (6 marks)
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