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Organization Theory Question Paper

Organization Theory 

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2010



KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2010/2011
FIRST SEMESTER EXAMINATION FOR THE DEGREE OF BACHELOR OF
COMMERCE
BBA 300: ORGANISATIONAL THEORY

DATE: MONDAY 29TH NOVEMBER 2010

TIME: 11.00 A.M – 1.00 P.M

INSTRUCTIONS:

ANSWER QUESTION ONE AND TWO OTHERS

QUESTION ONE

(a)
A useful way to think about organisational growth and transformation is the concept of
an organizational lifecycle. Showing organizational characteristics during the cycle,
discuss this concept. (10 marks)
(b)
Explain how you would undertake change in an organization using Kurt Lewin’s approach to planned change. (10 marks)
(c)
The one single element that is reflected in the way that the organisation does business is
its culture. Define the term organisation culture and discuss the basic types of organisational cultures. (10 marks)

QUESTION TWO
(a)
Identify and discuss the advantages and disadvantages of a matrix organisation structure,
showing the circumstances where it is most appropriate. (10 marks)
(b)
Differentiate between organic and mechanic organisational forms. (10 marks)

QUESTION THREE
An organisation’s external environment is composed of various elements that have a tremendous impact on its operations and functioning.
(a)
Discuss the various dimensions that can be used to classify and analyse the external
environment.
(b)
Discuss how organisations adapt to the complexities of the external environment. (20 marks)

QUESTION FOUR
(a)
One of the earliest contributor to the theory of organisation was Keneth E. Boulding. Discuss his contributions of the classical approach to organisational design to organisation theory. (10 marks)
(b)
All organisations, individuals and groups experience conflict at some time during day-to-
day business activities. Identify and discuss the sources of conflict in organisation. (10 marks)























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