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Fundamentals Of Communication  Question Paper

Fundamentals Of Communication  

Course:Bachelor Of Education In Early Childhood Education

Institution: Kenyatta University question papers

Exam Year:2008



KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2007/2008
INSTITUTE OF OPEN LEARNING
SPECIAL/SUPPLEMENTARY EXAMINATION
ECP 013: FUNDAMENTALS OF COMMUNICATION

DATE: Tuesday 7th
October
2008
TIME:
8.00am-10.00pm

INSTRUCTIONS: Answer question ONE and any other two questions.

1.
(a)
Define the term communication. (2 marks)
(b)
State five elements of the communication process. (5 marks)
(c)
Using clear examples explain the difference between the purpose and the effect of communication. (5 marks)
(d)
Clearly explain how communication is used in conversation to initiate and maintain relationships. (10 marks)
(e)
Identify and explain any two principles of communication. (8 marks)

2.
Using relevant illustrations show how different communication channels are used to meet the communication needs of different audiences. (20 marks)

3.
A manager was heard telling one of his colleagues “You failed in your communication efforts due to your ignorance of communication barriers.” Using your knowledge of communication barriers in the organization demonstrate clearly how you would deal with five communication barriers to improve communication. (20 marks)

4.
Knowledge and skills in print media is essential for every PRO. Discuss. (20 marks)

5.
“Nonverbal communication contributes 65 to 70% of the total effect of communication.” Discuss. (20 marks)






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