Get premium membership and access revision papers, questions with answers as well as video lessons.

Got a question or eager to learn? Discover limitless learning on WhatsApp now - Start Now!

Principles And Practice Of Management Question Paper

Principles And Practice Of Management

Course:Advanced Certificate In Business Management (Business Management)

Exam Year:2006

PRINCIPLES AND PRACTICE OF MANAGEMENT

2006 Time Allowed: 3 hours.

Answer any FIVE questions. Candidates are required to demonstrate both broad and deep understanding of this subject. All questions carry equal marks.

QUESTION ONE
Organizations are becoming increasingly influenced by their external environment. In what ways does the understanding of the external environment factors enable managers to make better decisions? (Total: 20 marks)

QUESTION TWO
Organizations are going through a period of major technological change, which is obviously a great challenge to management particularly in the area of employee resistance to change.
Give reasons for employee resistance to change and the techniques, which may be used to overcome the resistance. (Total: 20 marks)

QUESTION THREE
PQR Ltd. operates a chain of supermarkets. Its strategy has been to adjust product prices to accommodate differences in customers, products, locations and other variables. The market has become increasingly competitive and PQR Ltd. has decided to change its strategy. In future, it will provide a high quality service by introducing Total Quality Management (TQM) techniques in every supermarket.
Explain the relevance of a programme of TQM for PQR Ltd. in the implementation of its new strategy. (Total: 20 marks)

QUESTION FOUR
Managers spend over eighty percent of their time communicating. Why is there need for effective communication in an organization and what steps should be taken to ensure that organizational communication is improved? (Total 20 marks)

QUESTION FIVE
a) To manage organizations effectively, managers require effective control system. Identify and explain the control systems which may be used by a manager to monitor and accomplish tasks in an organization. (15 marks)
b) What are the drawbacks of control systems? (5 marks)
(Total 20 marks)
(Total marks 100)

Principles And Practice Of Management Question Paper

More Question Papers

Popular Exams