Get premium membership and access revision papers, questions with answers as well as video lessons.

Got a question or eager to learn? Discover limitless learning on WhatsApp now - Start Now!

Production And Operations Management Question Paper

Production And Operations Management

Course:Bachelor Of Human Resource Management

Institution: Kenyatta University question papers

Exam Year:2008

KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2007/2008
INSTITUTE OF OPEN LEARNING
EXAMINATION FOR THE DEGREE OF BACHELOR OF HUMAN RESOURCES MANAGEMENT/BACHELOR OF ARTS – COOPERATIVES MANAGEMENT AND BACHELOR OF COMMERCE
BMS 401: PRODUCTION AND OPERATIONS MANAGEMENT
DATE: TUESDAY, 8TH JULY 2008 TIME: 1.00 P.M. – 3.00 P.M.
---------------------------------------------------------------------------------------------
INSTRUCTIONS: Answer question ONE and any other TWO questions.

QUESTION ONE (30 MARKS)
(a) What are the objectives of operations management? (5 marks)

(b) Briefly explain the significance of operations management education for a business executive. (5 marks)

(c) Identify any five contemporary issues in operations management. (5 marks)

(d) Explain the five basic dimensions of competitive advantage. (5 marks)

(e) Compare and contrast manufacturing and services. (10 marks)

QUESTION TWO
(a) Identify and explain the features of a system relevance to operations management.
(12 marks)

(b) What are the justifications of systems thinking in operations management?
(18 marks)

QUESTION THREE
(a) Identify the objectives of product design. (5 marks)

(b) Discuss the trends in product and service design. (15 marks)

QUESTION FOUR
(a) Explain the importance of process selection in system design. (5 marks)

(b) Briefly discuss the advantages and disadvantages of automation. (6 marks)

(c) Briefly explain:
(i) continuous processing (3 marks)
(ii) intermittent processing (3 marks)
(iii) mass customization (3 marks)

Production And Operations Management Question Paper

More Question Papers

Popular Exams