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Office Administration Question Paper

Office Administration

Course:Accounting Technical Certificate

Institution: Vision Institute Of Professionals question papers

Exam Year:2004

KENYA ACCOUNTANT AND SECRETARIES NATIONAL EXAMINATION BOARD
KENYA ACCONTING TECHNICIAN CERTIFICATE EXAMINATION
KENYA ADMINSTRATION AND MANAGEMENT EXAMINATION
INTERMEDIATE LEVEL
OFFICE ADMINSTRATION

WEDNESDAY 24 NOVEMBER TIME ALLOWED 3 HOURS

ANSWER ALL QUESTIONS

EACH QUESTION IS (20 MARKS)

QUESTION ONE

Briefly explain the following principles of good office organization

a) Communication (5 marks)

b) Clear lines of authority. (5 marks)

c) Span of control (5 marks)

d) Delegation f authority (5 marks)

QUESTION TWO

since the last decade, most organizations have been undergoing rapid changes in the
ecomomic, technological, socioligical and competitive fields.

a) Explain thesteps to be floolwed when effecting changes in the office. (12 marks)

b) Give reasons why people resist change. (8 marks)

QUESTION THREE

Discuss the factors to be taken into consideration when isntalling alighting systiem in the office. (20 marks)

QUESTION FOUR

What factors should be considered when making a decision on purchase of photocopying equipment in a large organization (20 amrks)

QUESTION FIVE

In the last few months, organizations have lost property worth millions f shillings as a result of fire outbreads. List and explain the precautions that should be taken in order to prevent fire outbreaks. (20 marks)

Office Administration Question Paper

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