Get premium membership and access revision papers, questions with answers as well as video lessons.
Got a question or eager to learn? Discover limitless learning on WhatsApp now -
Start Now!
Kenya Administration And Management Examination Question Paper
Kenya Administration And Management Examination
Course:Accounting Technical Certificate
Institution: Vision Institute Of Professionals question papers
Exam Year:2003
KENYA ACCOUNTANT AND SECRETARIES NATIONAL EXAMINATION BOARD
KENYA ACCONTING TECHNICIAN CERTIFICATE EXAMINATION
KENYA ADMINSTRATION AND MANAGEMENT EXAMINATION
INTERMEDIATE LEVEL
OFFICE ADMINSTRATION
TIME ALLOWED 3 HOURS
ANSWER ALL QUESTIONS
EACH QUESTION IS (20 MARKS)
QUESTION ONE
In relation to office environment, explain the effect of the following factors on work performance in an office
a) Decor. (4 marks)
b) Cleanliness. (4 marks)
c) Ventilation. (4 marks)
d) Temperature. (4 marks)
e) Lighting. (4 marks)
QUESTION TWO
Outline the procedure to be folowed when receiging and distributng incoming mail in the office. (20 marks)
QUESTION THREE
a) What is the purpose of fin\ling documents in an office (2 marks)
b) Describe the essential features of a good filing system. (12 marks)
c) List and breifly explain three filing methods used in an office. (6 marks)
QUESTION FOUR
a) Define the term discrimination. (2 marks)
b) Explain the circumstance when an employer may lawfully discriminate employees on the
basis of gender ( 8 marks)
c) What is meant by the term disrespectful conduct. (2 marks)
d) Citing examples, give four instances when an employee may be said to behave in a disrespectful manner. (8 marks)
QUESTION FIVE
a) State and explain the implied terms and conditions of a tenancy agreement. (10 marks)
b) On what grounds can a landlord seek to terminate a tenancy agreemnent. ()10 marks)
More Question Papers
Popular Exams
Return to Question Papers