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Kenya Accounting Technicians Certificate Examination Question Paper

Kenya Accounting Technicians Certificate Examination

Course:Accounting Technical Certificate

Institution: Vision Institute Of Professionals question papers

Exam Year:2000

KENYA ACCOUNTANT AND SECRETARIES NATIONAL EXAMINATION BOARD
KENYA ACCONTING TECHNICIAN CERTIFICATE EXAMINATION
KENYA ADMINSTRATION AND MANAGEMENT EXAMINATION
INTERMEDIATE LEVEL
OFFICE ADMINSTRATION

TIME ALLOWED 3 HOURS

ANSWER ALL QUESTIONS

EACH QUESTION IS (20 MARKS)

QUESTION ONE

a) For what reasons is centralization of office work desirable. (10 marks)

b) What are the advantages of decentralizationof office services (10 marks)

QUESTION TWO

Stock levels should be determined in view of the requirements of the orgnization based on past experience. Explain the main factors which affect the stock levels (20 marks)

QUESTION THREE

Open plan offices have become more common in recent years primarily because the space can be used more effectively. What are the advantages and disadvantages of open plan offices (20 marks)

QUESTION FOUR

Discuss the main methods of exercising control over errors in office work (20 marks)

QUESTION FIVE

Descrive the reception procefdures which should be followed by the receptionist when handling customers in an organization which is sensitive to customer services (20 marks)

Kenya Accounting Technicians Certificate Examination Question Paper

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