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Management Information Systems Question Paper

Management Information Systems

Course:Diploma Course In Management Section 1

Institution: Kenya Institute Of Management (Kim) question papers

Exam Year:2011

Diploma course in management

Section I

June 2011 Examination

Management Information Systems

Time: 3 Hours

Instructions
1. Write your index number in the space provided in the answer booklet.
2. Answer any five questions
3. All questions carry equal marks
4. No writing should be done on this question paper
5. Candidates who break KIM examination rules and regulations or commit any malpractice will be Disqualified

1.Explain how information systems are transforming organizations and their management issues. (10 marks)

b Discuss the major Management Challenges to building and using information system (10 marks)

2.Discuss the role of information systems in today’s competitive business environment (20 marks)

3.Explain the business benefits of using information systems for customer relationship management and knowledge management (20 marks)

4.Define the following terms as used in information system management (20 marks)

i)Electronic commerce
ii)Internet
iii)Website
iv)Digital Market
v)Extranet

5.Explain the ethical social and political issues raised by use of information systems. (20 marks)

6.Discuss how organizations can develop corporate policies for ethical conduct (20 marks)

7.Explain the following as used in computer hardware and information technology infrastructure (20 marks)

i) Byte
ii) Machine Cycle
iii) Multimedia
iv) Online processing
v) MP3 (MPEG3)

Management Information Systems Question Paper

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