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Practice Of Management Question Paper

Practice Of Management 

Course:Diploma Course In Management Section 2

Institution: Kenya Institute Of Management (Kim) question papers

Exam Year:2011



Diploma course in management

Section II

December 2011 Examination

Human Resource I

Time: 3 Hours



Instructions
1. Write your index number in the space provided in the answer booklet.
2. Answer any five questions
3. All questions carry equal marks
4. No writing should be done on this question paper
5. Candidates who break KIM examination rules and regulations or commit any malpractice will be Disqualified




1.Define organization chart and discuss the purpose advantages and disadvantages of organization charts (20 marks)

2.Distinguish between Managerial levels, managerial functions and operative functions (10 marks)

b)What are the needs and importance of Management principles as given by Koontz and O Donnell (10 marks)

3 Efficient organization is the basis of successful enterprise. Discuss the purpose and importance of organization (10 marks)

b Distinguish between formal and informal organization (10 marks)

3.Describe the reason which results in the creation of informal groups within the formal organization (12 marks)

Distinguish between
i) Membership and reference groups
ii) In-groups and Out-groups (8 marks)

4.Discuss the nature and significance of morale (12 marks)

b) State and explain the essential s of a sound motivational system (8 marks)

5.Discuss the different leadership styles (10 marks)

b) A leader need not be a manager but an effective manager must have many of the qualities of a good leader. Discuss this statement.. (10 marks)

6.State and explain the reasons for delegation (10 marks)

b) Define the term span of control and clearly e explain the factors that influence it (10 marks)

7.Discuss the key areas of personnel policy (10 marks)

b) Discuss the possible ways in which employees can participate in decision making (10 marks)







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