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Management Information Systems Question Paper

Management Information Systems

Course:Diploma Course In Management Section 1

Institution: Kenya Institute Of Management (Kim) question papers

Exam Year:2009

Diploma course in management

Section I

June 2009 Examination

Management Information Systems

Time: 3 Hours

Instructions
1. Write your index number in the space provided in the answer booklet.
2. Answer any five questions
3. All questions carry equal marks
4. No writing should be done on this question paper
5. Candidates who break KIM examination rules and regulations or commit any malpractice will be Disqualified

1. Explain how information systems are transforming organizations and their management issues (10 marks)

b) Discuss the major Management challenges to building and suing information systems (10 marks)

2. Discuss the role of information systems in today's competitive business environment. (10 marks)

b) Explain the business benefits of using information systems for customer relationship management (CRM) and knowledge management (KM)

3. Define the following tems as used in information systems maangement. (20 marks)

i) Electronic commerce
ii) Internet
iii) Website
iv) Digital market
v) Extra net

4. Explain the ethical, social sand political issues raised by use of information systems. (10 marks)

b) Discuss how organizations can develop corporate policies for ethical conduct (10 marks)

5. Explain the following as used in computer hardware and information technology infrastructure (20 marks)

i) Byte
ii) Machine cycle
iii) Multimedia
iv) Online processing
v) MP3 (MPEG3)

6. Discuss the roles of a database management system. (10 marks)

b) Explain the management and organizational requirement of a database environment. (10 marks)

7. Distinguish between analog signal and digital signal (4 marks)

b) Explain the role of the following network devices / component (10 marks)

i) Gateway
ii) Router
iii) Modem
iv) Smart phone
v) Blue tooth

c) List and explain the advantages of any three network topologies (6 marks)

Management Information Systems Question Paper

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