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Organizational Behavior Question Paper

Organizational Behavior

Course:Diploma Course In Management Section 1

Institution: Kenya Institute Of Management (Kim) question papers

Exam Year:2009

Diploma course in management

Section I

June 2012 Examination

Organizational behavior

Time: 3 Hours

Instructions
1. Write your index number in the space provided in the answer booklet.
2. Answer any five questions
3. All questions carry equal marks
4. No writing should be done on this question paper
5. Candidates who break KIM examination rules and regulations or commit any malpractice will be Disqualified

1.Motivation has forever been challenged to the managers in bringing commitment of their subordinates towards a common task.

a) By applying maslow's hierachy of needs theory, explain how managers can motivate the employees (12 marks)

b) Explain four approaches used by managers to motivate employees in today's organization. (8 marks)

2. Discuss four determinants of personality (8 marks)

b) List and explain organizational stressors (12 marks)

3. Distinguish between autocratic style and democratic style of leadership (14 marks)

b) There are a number of theories which provide explanations regarding various aspects of the leadership phenomenon. Briefly explain the three theories that explain leadership phenomenon. (6 marks)

4. There are a number of factors which influence the level of cohesiveness of a group. Discuss these factors (10 marks)

b) Distinguish between formal and informal groups (10 marks)

5. Discuss four types of organizational cultures (12 marks)

b) How is culture manifested in organizations (8 marks)

6. Describe the change process in terms of Kurt Lewins model (10 marks)

b) Forces that initiate changes can be categorized into external and internal forces. Explain five internal forces that can trigger change in and organization. (10 marks)

7. Career development involves personal movements an individual makes to achieve his career path. Explain how an organization can enhance career development program
effectiveness. (10 marks)

b) Describe social learning theory (10 marks)

Organizational Behavior Question Paper

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