To equip the candidate with knowledge of management information systems and their role in an organisation


A candidate who passes this paper should be able to:
  • Relate the organisation's systems to information systems
  • Explain the roles of various types of information systems in an organisation
  • Apply the knowledge of information systems in designing an organisation strategy and its role in facilitating competitive advantage
  • Describe file organisation techniques

  • Explain the importance of information storage in a database/data warehouse
  • Explain information systems''security, controls and social ethical issues required for information systems operations environment
  • Describe the role of networks, the internet and the inherent e-commerce business opportunities


7.1 Introduction to information Communication Technology (ICT)

- Computer systems
- Components of information communication technology
- Information communication technology personneland information communication technology hierarchy
- Role of ICT in business environments
- Information centres
7.2 Introduction to systems development

- Role of management in systems development
- Systems development approaches
- Systems development life cycle
- Rapid applications development
- Business process re-engineering
- Systems development constraints
7.3 Information systems in enterprise

- Types of information systems: transaction processing systems (TPS), knowledge works systems (KWS), office automation systems (OAS), decision support systems (DSS), management information systems (MIS), executive support systems (ESS)
- Information applications in an organisation hierarchy
- Information systems and decision making in an organisation
- Systems in a functional perspective
- Enterprise applications and the business process integration
7.4 File organisation

- Files and file structure
- File organisation methods
- Processing of computer files
- Database systems
- Characteristics, importance and limitations of database systems
- Data warehousing
7.5 Data communication and computer networks

- Principles of data communication networks
- Data transmission modes
- Types of networks: local area network (LAN), wide area network (WAN), intranets, extranet and internet
- Network topologies
- Evaluation of network topologies
- Benefits of networks in an organisation
7.6 E-Commerce

- Impact of the internet on the digital firm
- Categories of e-commerce and e-business models
- Business opportunities in e-commerce
- Challenges of e-commerce
7.7 Information systems strategy

- Business unit and corporate strategy
- The strategic process and information systems planning
- Aligning information systems to the organisation's strategy
- Managing information systems strategy
7.8 Information systems security

- System vulnerability and abuse
- System integrity
- Control
- Disaster recovery and business continuity planning
- Risk assessment
- Risk mitigation strategies
7.9 Legal, ethical and social issues in management information systems

- Management information systems ethical and social concerns
- The moral dimension of management information systems
- The legal issues in management information systems
7.10 Emerging issues in management information systems

- System vulnerability and abuse
- System integrity
- Control
- Disaster recovery and business continuity planning
- Risk assessment
- Risk mitigation strategies
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