Trusted by millions of Kenyans
Study resources on Kenyaplex

Get ready-made curriculum aligned revision materials

Exam papers, notes, holiday assignments and topical questions – all aligned to the Kenyan curriculum.

Define customer loyalty

Define customer loyalty

Answers


Andrew
Customer Loyalty is the tendency of buyers to make repeated and consistent purchases of a particular brand and product for an extended period of time due to their attitude and experience with that company's brands.
Andreaz answered the question on November 29, 2017 at 05:40

Answer Attachments

Exams With Marking Schemes

Related Questions