Disadvantages of GOMS
? Not as easy as heuristic analysis, guidelines, or cognitive walkthrough
? Only works for goal-directed tasks
? Assumes tasks are performed by expert users
? Evaluator must pick users’ tasks/goals
? Does not address several important UI issues, such as
o readability of text
o memorability of icons, commands
? Does not address social or organizational impact
Moraa orina answered the question on April 24, 2018 at 15:19
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