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Why have banks found it necessary to start customer care department?

Why Have banks found it necessary to start customer care department?

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Mitch
1. To attract and retain customers by building trust with potential and existing clients.
2. To gain competitive advantage in the industry.
3. To produce goods and services that satisfy clients.
4. To raise expectations of the client.
Mitch_254 answered the question on April 28, 2018 at 16:04

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