Read the following conversation and answer the questions that follow. Becky:(Shouting) What does she have to do to be punished-commit murder? Vera:Go on easy on her. Becky: (Irritably)...

Read the following conversation and answer the questions that follow.
Becky:(Shouting)What does she have to do to be punished-commit murder?
Vera:Go easy on her.
Becky:(Irritably)But you know he does anything she asks him to do. Its not fair.
Vera:Grow up!
Becky:(Screaming)You hate me!You never liked me!You only came to my school to spy on me because you are jealous of me you ugly witch, you pretender.
Vera:(Tears welling)I sacrificed my golden chance to be with you stupid girl and you return it with nothing but insults!
(i)Enumerate points on Becky's shortcomings in her conversation to Vera.
(ii)What good conversational skills should they have employed to enhance communication?

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(i)-Rude/impolite.
-lack of courtsey.
-poor turn-taking -She cuts in/interrupts Vera's speech.
-Use of wrong intonation(shouts,screams),this hinders appropriate communication.
-She is impatient, use of abusive language.

(ii)-Use of appropriate intonation.
-Politely interrupting.
-Allow for turn taking.
-Use of polite language.

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Belan answered the question on February 16, 2019 at 14:13

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