Trusted by millions of Kenyans
Study resources on Kenyaplex

Get ready-made curriculum aligned revision materials

Exam papers, notes, holiday assignments and topical questions – all aligned to the Kenyan curriculum.

Highlight any four circumstances under which a businessman would communicate to the customers by letters rather than telephone.

Highlight any four circumstances under which a businessman would communicate to the
customers by letters rather than telephone.

Answers


sharon
-When permanent records for future reference are required
-When communication needs to be highly confidential
-When communication need to reach many people at a time when he/ she needs to accommodate complex messages such as tables and graphs for illustrations.
-When the customer is far away and it may be two expensive to call.
Any other relevant point

sharon kalunda answered the question on March 1, 2019 at 10:34

Answer Attachments

Exams With Marking Schemes

Related Questions