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Describe Organizational Responses.

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i). Strategic systems
- Provide organizations with strategic advantages, enabling them to increase their market share, better negotiate with their suppliers, and outsmart competitors
ii). Continuous improvement efforts
- Many companies continuously conduct programs to improve: Productivity, Quality, and Customer service
iii). Business process reengineering (BPR)
- Strong business pressures may require a radical change. Such an effort is referred to as BPR
iv). Business alliances
- Alliances with other companies, even competitors, can be beneficial to a business. This can lead to establishment of virtual corporations.
- Virtual Corporation—electronically supported temporary joint venture for a specific time-limited mission
v). Electronic markets
- Require the collaboration of the different companies and competitors
vi). Reduction in cycle time and time to market
- Cycle time reduction—shortening the time it takes for a business to complete a productive activity from its beginning to end
- Extremely important for increasing productivity and competitiveness
- Extranet-based applications expedite steps in the process of product or service development, testing, and implementation
vii). Empowerment of employees and collaborative work
– Employees given the authority to act and make decisions on their own improves
• Productivity
• Customer relationship management (CRM)
– Empowered sales people and customer service employees make customers happy and help increase customer loyalty
viii). Supply chain improvements
- Help reduce supply chain delays, inventories and eliminate other inefficiencies
ix). Mass customization - production of large quantities of customized items
- Business problem is how to efficiently provide customization. EC is an ideal facilitator of mass customization by enabling electronic ordering to reach the production facility in minutes

Kavungya answered the question on May 9, 2019 at 09:53

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