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(1) Technical skills
- These skills are especially important for firstline managers as they are the ones in the real
operations of the firm.
- They are important in performing specialized tasks. They enable one to use the tools,
procedures or techniques of a specialized
- These skills are gained through formal training.
(ii) Interpersonal (Human Skills)
- These skills enable one to work with, understand and motivate others, either as
individuals or as groups.
- They include the ability to understand someone else's position, to present ones own
position in a reasonable, amicable manner.
- The better a manager's human skills are, the more effective he/she is likely to be, since
management is basically getting work done through people.
(iii) Conceptual Skills
- Conceptual skills are most important for top managers who must look for opportunities to
be exploited by the organization.
- These relate to the managers mental ability to coordinate and integrate all the
organization's interests and activities i.e. to be able to think in the abstract, to see
relationships between forces that others cannot see and to take a global perspective of the
organization and its environment. For example if a manager recognises an opportunity
that others have not and then successfully exploits that opportunity he is drawing on
conceptual skills.
Kavungya answered the question on May 17, 2019 at 13:30