- Speed/urgency/time-more urgent message will require a faster means
- Cost/affordability-one will choose a means that will be affordable
- Secrecy/confidentiality-confidential messages require appropriate means
- Distance/destination short distances require simple means
- Evidence/reference/record-when required written methods should be chosen.
- Reliability-means used should ensure that message reaches its destination.
- Accuracy-method used should not distort the message.
- Impression/effectiveness –method used should meet the desired impression/effect.
- Recipient literacy/language/status of recipient.
- Availability-one should go for a means that is available.
- Lengthy/nature/detailed message-long message require written communication.
OR
Explain the factors to consider when choosing means of communication.
-Speed: When the message is urgent, telex, telephone or telegram is the best
-Cost: Refers to expenses incurred in sending a message. Generally, the letter is cheaper to send messages.
-Confidentiality: The ability of the message to reach to the intended person. Letters are better than telephone for confidence purposes.
-Distance: Represents the geographical gap between the sender and the recipient
-Evidence: Refers to the record of the message conveyed. All means of written communication provide evidence.
-Reliability: The assurance certainity that the message will reach the intended recipient, at the intended time, place and the right form. Face to face is the best for this purpose.
gideon1 answered the question on September 30, 2017 at 11:23
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