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Characteristics of informal groups:
- Have their own goals.
- Members are often pressurized to conform to the group norms.
- They have an informal leader.
- They often depend on the grapevine for communication.
- The group provides a certain status to its members.
Merits of informal groups.
- They provide a means of developing friendships and being accepted by fellow workers providing social satisfaction to the employees. This means that the social needs of employees are met.
- The group can supplement the formal structure by generating ideas that are flexible and spontaneous.
- They can point to the flaws in the formal communication system.
- Once accepted, a new staff member can be taught how to work and perform tasks by this informal group.
Demerits of informal groups
- Many have their own objectives that differ from those of the organization.
- They encourage conformity to group norms and discourage creativity.
- Social costs may be incurred.
- The grapevine can sometimes be misused to spread destructive and inaccurate information.
- They tend to resist change that threatens them.
Kavungya answered the question on April 29, 2021 at 19:06
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