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1. It creates a cumbersome procedure of bureaucracy of councils. Committees and
documentation relating to quality.
2. It relies heavily on quality experts, hence delegates most of the decisions.
3. TQM changes may be so ambitious and involves such fundamental alterations of the social
systems that, for all their potential merit, the organization cannot accommodate.
4. TQM changes may be more window-dressing than real, as is a program that exhorts people to
later their behaviour but that requires managers to do little other than issue the exhortation.
NatalieR answered the question on May 9, 2022 at 13:11
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