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Assess the personal skills and qualities of a manager that can improve an organisation’s effectiveness.

Assess the personal skills and qualities of a manager that can improve an organisation’s effectiveness.

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Lydia
? Negotiation skills are needed by a senior manager, with bodies such as Trade Unions to negotiate pay; lower level manager needs to negotiate with suppliers on prices of raw materials; if negotiation
skills are poor, the company will pay move for raw materials; lead to increased costs.
? Decision making skills (Mintzberg’s decisional roles including resource allocation and disturbance handling) – managers will need to possess this quality as they must decide what resources will be needed; what to do if things do not work out as expected. They must also be able to take responsibility for their decisions; the more senior a manager the greater the accountability.
? Self-confidence in the inability to deal with uncertainty; senior management may be viewed as a figurehead and so should instil confidence in staff.
? Good time management will ensure activities are given the time and attention they deserve;
improving the quality of the outcome.
? By practicing good task management and employing suitable techniques managers will ensure that tasks are prioritised or delegated; to ensure completion is timely.

lydiajane74 answered the question on May 31, 2018 at 19:29

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