? Implementing the ideals and beliefs of the owner
? By use of symbols or logos that customers recognise
? Staff uniforms consistent throughout the organisation
? Uniformity of layout of offices/branches
? Use of a phrase or motto that can be recognised by customers / used in marketing
? How staff interact with customers
? Merchandising of products linked to the organisation
lydiajane74 answered the question on June 1, 2018 at 07:38
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