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What is total quality management (TQM)?

What is total quality management (TQM)?

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Felix
Total Quality Management (TQM).

This is the management approach to long-term success through customer satisfaction, based on the
participation of all members of an organization (suppliers included) in improving processes,
products, services and the working culture
Anganifelix answered the question on June 7, 2018 at 14:30

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