(i) Reflecting.
(ii) Using silencer.
(iii) Encouraging.
(iv) Teaching.
(v) Probing.
(vi) Active listening.
(vii) Evaluating.
(viii) Interpreting.
(ix) Questioning.
(x) Confronting.
(xi) Self-disclosing.
maurice.mutuku answered the question on August 21, 2017 at 08:56
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