Get premium membership and access questions with answers, video lessons as well as revision papers.
1. Interpersonal roles
Managers engage in interpersonal relationship by performing 3 types of roles
i. Figure head role
This role is required when activity of ceremonial nature is taking place in an organization
e.g. welcoming visitors to an organization, delivering a key not address or congratulating
newly trained personnel.
ii. Leader role
It requires involvement with the coordination and control of wok. It involves motivating
employees and providing the right leadership to higher productivity.
iii. Liaison role
Its carried out when managers make contact with other individuals who may not be
residing in the organization in order to complete the work performed by departments or
work units. This type of roles enables managers to develop networking by obtaining
external information which may be useful for completing current and future work
activities in the organization
2. Informational roles
Managers perform the following types of roles under information role
i. Monitor role
It involves continually scanning the environment or activities and events that my identify
opportunity or threats to the functioning of the work unit or the entire organization. While
marketing role can be developed through reading periodicals and reports, much of the gathering of information by managers is achieved through the network of personal
contacts.
ii. Dissemination role
Involves transmitting information gathered to the other members of the organization.
Information may be disseminated to peers, subordinates, senior superior managers for use
in accomplishing organisational activities and decision making eg information gathered
by a marketing manager may be used for planning purposes by top management
iii. Representationn role.
Managers perform this role by representing the work unit to the people inside or outside
the organization e.g. a top manager may present a case on because of the organization
before the board of directors.
3. Decisional roles
Managers perform the following types of roles under decisional role
1) Entrepreneur role
This role is performed when managers seek to improve work unit by adopting a new
technique to improve a particular situation or modifying old techniques to improve groups
or individual activities. Managers initially learn new and innovative methods to improve
their performance.
ii) Disturbance handler role
This role establishes a manager as a responder to change or disturbances affecting the
organization. Managers are often called upon to respond to unwelcome pressures.
Kavungya answered the question on May 17, 2019 at 13:52
- Identify five external environmental forces and explain how they influence managerial
decisions of a company.(Solved)
Identify five external environmental forces and explain how they influence managerial
decisions of a company.
Date posted: May 17, 2019. Answers (1)
- Briefly explain the functions of management.(Solved)
Briefly explain the functions of management.
Date posted: May 17, 2019. Answers (1)
- Outline ten qualities of an effective manager.(Solved)
Outline ten qualities of an effective manager.
Date posted: May 17, 2019. Answers (1)
- Explain five activities that an organisation might be engaged in which may be considered as
social irresponsible.(Solved)
Explain five activities that an organisation might be engaged in which may be considered as
social irresponsible.
Date posted: May 17, 2019. Answers (1)
- Identify the three levels of management and describe the main functions of each of the levels.(Solved)
Identify the three levels of management and describe the main functions of each of the levels.
Date posted: May 17, 2019. Answers (1)
- Differentiate between management roles and management functions.(Solved)
Differentiate between management roles and management functions.
Date posted: May 17, 2019. Answers (1)
- Describe four decisional roles of a manager.(Solved)
Describe four decisional roles of a manager.
Date posted: May 17, 2019. Answers (1)
- Management policies must have certain characteristics in order to be effective.
With reference to the above statement, explain four characteristics of effective management
policies as advanced by...(Solved)
Management policies must have certain characteristics in order to be effective.
With reference to the above statement, explain four characteristics of effective management
policies as advanced by Ziegler.
Date posted: May 17, 2019. Answers (1)
- Suggest ways in which management could enhance ethical behaviour within an organisation.(Solved)
Suggest ways in which management could enhance ethical behaviour within an organisation.
Date posted: May 17, 2019. Answers (1)
- Evaluate the relative importance of the following managerial skills at the various levels in the
organisation hierarchy:
(i) Technical skills.
(ii) Human skills.
(iii)Conceptual skills.(Solved)
Evaluate the relative importance of the following managerial skills at the various levels in the
organisation hierarchy:
(i) Technical skills.
(ii) Human skills.
(iii)Conceptual skills.
Date posted: May 17, 2019. Answers (1)
- Explain four reasons why management is a profession.(Solved)
Explain four reasons why management is a profession.
Date posted: May 17, 2019. Answers (1)
- a) Management is regarded as both an art and a science.
Highlight four features of management as a science.
b) Explain the importance of the management function...(Solved)
a) Management is regarded as both an art and a science.
Highlight four features of management as a science.
b) Explain the importance of the management function in an organization.
Date posted: May 17, 2019. Answers (1)
- List eight factors that might influence the personal ethics of an employee(Solved)
List eight factors that might influence the personal ethics of an employee.
Date posted: May 17, 2019. Answers (1)
- State eight benefits that could accrue to an organization that engages in social
responsibility.(Solved)
State eight benefits that could accrue to an organization that engages in social
responsibility.
Date posted: May 17, 2019. Answers (1)
- Briefly explain the following terms:
(i) Social responsibility.
(ii) Code' of ethics.(Solved)
Briefly explain the following terms:
(i) Social responsibility.
(ii) Code' of ethics.
Date posted: May 17, 2019. Answers (1)
- Highlight five internal and five external environmental forces that might influence the
operations of an organisation.(Solved)
Highlight five internal and five external environmental forces that might influence the
operations of an organisation.
Date posted: May 17, 2019. Answers (1)
- Outline ten principles of management as advanced by Henri Fayol(Solved)
Outline ten principles of management as advanced by Henri Fayol.
Date posted: May 17, 2019. Answers (1)
- List seven concerns raised by critics of corporate social responsibility.(Solved)
List seven concerns raised by critics of corporate social responsibility.
Date posted: May 17, 2019. Answers (1)