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Read the conversation below and then answer the questions after it.

      

Read the conversation below and then answer the questions after it.

Otieno :Hell. Is that Mamba School?
Secretary: Yes,what is your name?
Otieno: Otieno Juma
Secretary:What do you want?
Otieno: May I speak to the head teacher?
Secretary:She went to the market,what did you want to tell her?
Otieno: Sorry,it is confidential, may I speak to the deputy?
Secretary: She is attending a pre- wedding meeting, in fact she is never in school.
Otieno: Oh! I shall call later.
Secretary:Okay
Otieno: Thanks .Bye

The secretary lacks telephone conversation etiquette,write the corrections below.

  

Answers


Martin
Otieno :Hell. Is that Mamba School?
Secretary: Yes,what is your name?(wrong)
Hello.Yes, this is Mamba school.Whom am I speaking to please?(correct)
Otieno: Otieno Juma
Secretary:What do you want?(wrong)
How may I help you Mr.Juma? (correct)
Otieno: May I speak to the head teacher?
Secretary:She went to the market,what did you want to tell her?(wrong)
I am sorry she is not in at the moment.Would you like to leave a message for her?(correct)
Otieno: Sorry,it is confidential, may I speak to the deputy?
Secretary: She is attending a pre- wedding meeting, in fact she is never in school.(wrong)
I'm afraid she is not in the office at the moment.
Otieno: Oh! I shall call later.
Secretary:Okay (wrong)
Okay Mr.Juma, thank you for calling Mamba school.(correct)
Otieno: Thanks .Bye
marto answered the question on March 5, 2020 at 11:00


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