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a) Steps that an organisation could follow when implementing a code of ethics
Implementing a code of conduct in the workplace involves communicating the policies and
guidelines to all staff and providing any necessary training to ensure they understand the code.
The code should be practised and promoted by management to lead the way for staff
Before you implement your code of conduct, ask yourself the following questions:
* Which method will you use to implement the code?
* How and when will you publicise the code, both inside and outside of your business?
* What do you need to do so the values in your code are reflected in all relevant business
policies and practices?
Methods of delivering the code
Induction package
Induction training is a chance for employers and new employees to review and understand
expectations and requirements. Along with a code of conduct, the induction package may include
a training manual, mission statement, workplace health and safety information or any other
information that you wish to deliver to new employees.
One-on-one training
A business representative - such as the owner, manager, supervisor, HR personnel or trainer -
could work through the code of conduct and other requirements and expectations with existing
employees
Online training course
Codes of conduct can be delivered online in a format that allows staff to work through topics at
their own pace (although a deadline should be set to ensure it is done in a timely manner). After
completing the course, staff should be able to print a competency certificate as proof that they
understand the code.
Company intranet
Providing the code of conduct on the company intranet allows all staff to access it when they
need to.
Employee handbook
A printed version of your employee handbook left in a communal area such as a staff room will
provide staff easy access to the code of conduct when required.
Noticeboards
A summary version of the full code of conduct can act as a reminder to staff Different parts of
the code can be highlighted in different parts of your office - for example, you can put up signs
in kitchens about cleanliness and respect for others.
Understanding the code
Get feedback from your staff to ensure that they understand the code of conduct and what is
expected of them. If they don't fully understand some areas, provide appropriate training. For
example:
physically show them designated smoking areas
give examples of websites that are inappropriate
role-play a difficult phone call or sale and demonstrate how it should be handled.
Accepting the code
Ask staff to sign a document to say that they agree to abide by the code of conduct. This can
minimise conflict if an employee violates the code and you need to take disciplinary action.
b) Four ways in which ethical behaviour may be encouraged in organisations
- Provide clear guidelines for ethical behaviour.
- Teach ethical guidelines and their importance_
- In gray areas where there are questions about the ethics of an action refrain from it
- Set up controls (for example, establish an auditing agency reporting to outside directors)
that check on illegal or unethical deeds.
- Conduct frequent and unpredictable (surprise) audits.
- Punish trespassers in a meaningful way, and make it public so that it may deter others.
- Emphasize regularly that loyalty to the company does not excuse improper behaviour of
actions.
- Establish code of conduct/rules and regulations governing the actions and decisions of the
staff in the organization
- The formation of ethics committee.
- Ethics training programmes to be initiated.
- Role modeling. by the manager i.e. "Lead By Example"
- Social. audit has to be conducted. Social audit entails ascertaining the contribution of the
organization to the environment/society.
- Establish offices for investigations.
- The moral decisions should be built upon past decisions for fairness to be seen.
Kavungya answered the question on May 18, 2019 at 08:38
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