Trusted by millions of Kenyans
LoginRegister
Study resources on Kenyaplex

Get ready-made curriculum aligned revision materials

Exam papers, notes, holiday assignments and topical questions – all aligned to the Kenyan curriculum.

Browse exam papers
Or go directly to:
Class notes Holiday assignments Topical questions Other resources

Outline the steps involved in processing incoming mails.

Outline the steps involved in processing incoming mails.

Answers

Kavungya
I. Collecting the mail from post office once or twice depending on how busy the organization is.
II. Sorting the mail ie separating the official and unofficial mails by opening the official or unofficial letter and then remove the content.
III. Registering the incoming ie enter the details of incoming mail and register it so as to create a record of incoming official letters.
IV. Stamping activity ie putting a date impression on the letter ie received date, department, ownership.
V. Indexing the letters so as to show where they belong eg subject, application, payment orders etc.
VI. Coding.
VII. Sorting according to subject matter due to filling.
VIII. Filling correspondence with the most recent on the top so it may be retrieved easily.
IX. Taking the file to the officer for action ie reading it and reply it as soon as possible.
Kavungya answered the question on July 22, 2021 at 13:24

Answer Attachments

Next: Define the term mail management.

Previous: Outline the procedure of processing outgoing mails.

View more Archival Studies Questions and Answers  |  Return to Questions Index

Exams With Marking Schemes

Related Questions