Ways that organizations can assess their systems and performance against Business Excellence Models

Ways that organizations can assess their systems and performance against Business Excellence Models

(1) A questionnaire approach. Consists of a set of questions to assess an organization‘s performance for each category item. The results can then be analyzed to determine appropriate actions.
(2) A pro forma approach. This involves forms being designed for all of category items. Each form would require the organization to record how it addressed that particular item, its strengths, weaknesses, and actions for improvement.
(3) A workshop approach. This approach usually involves a senior management team gathering data and evidence to present to peers at a workshop. At the workshop, performance against the model is scored and action plans are agreed upon.
(4) A matrix chart approach. This involves the creation of a company specific achievement matrix within the framework of a BEM. It typically consists of a series of statements of achievements for each category using a scale of 1-10 points. Individuals or teams use the matrix to score their business processes/organization.
(5) An award approach. This approach involves writing a full submission document along the lines described by the administrators of a country‘s national BE award. Based on the evidence within the submission document and supporting evidence from a site visit, internal or external assessors evaluate the organization and provide feedback.

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Titany answered the question on October 26, 2021 at 06:23

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